Defining internal and external issues per AS9100 – ISO 9001 (SWOT/PEST)

With the latest revision of ISO 9001 in 2015 and AS9100 in 2018, there has been a strong emphasis to understand and define the context of the organization in the Quality Management System (QMS) which encompass interested parties as well as internal & external issues and scope of the QMS.

This article will support you define the internal and external issues related to your organization as part of your QMS and the way to record this information, the prioritization, and actions taken to address related risks. Continue reading